Hi my name is Tammy Hayes. I have been the proud Owner/Operator of First Steps Daycare since 2000. I am an ECE graduate of Ryerson Polytechnical Institute with a BA. I have been in the childcare profession for over 30 years and I understand Quality Childcare first-hand. Our facility is enveloped with the Professional Development I pride myself in having. I participate in professional development opportunities on an ongoing basis through workshops, conferences, and Institutes. My skills and knowledge are offered back to the community through my functioning as a Facilitator of several committees in the childcare field. As the Director of First Steps I collaborate with the team and offer training so we are current in early childhood education and we are able to offer your children high quality programs, skilled teachers, and a beautiful environment that encourages growth and development. As a Mother of two beautiful girls that attended First Steps in their early years, I understand the stress of researching childcare programs to find an inviting environment with High Quality Standards in education that can accommodate my specific needs as a family. The First Steps Team is here to work with families to collaborate the best program that suits your needs. The family is the best indicator of “What their child deserves,” and the diversity of First Steps we will facilitate that need any way we possibly can.